- Your location is far from my home, will that increase the cost of my move?No. Although all movers charge travel time it is not based on where we come from and we work statewide and charge uniform travel time to all consumers.
- Is an estimate free and is there any obligation?An in home estimate is completely free and once we provide an estimate there is no obligation. We appreciate the opportunity to quote.
- How much notice do you need to schedule a move?Our schedule fills up about two weeks in advance so we recommend two weeks. We will always do our best to accommodate short notice and last minute moves whenever possible.
- Is there an extra charge or premium if I want to move on the weekend?No. Although most moving companies do charge a premium weekend rate on Saturdays and even more on Sundays we work 7 days a week at our regular rate regardless of the day or time of day your move takes place.
- When I pack, do I need to empty my dresser drawers?No. You may leave clothes in dresser drawers but only clothes. You do need to pack any loose, hard or heavy items in the draws. Nightstands, desks, jewelry boxes, vanities etc. all need to be packed but you can leave your clothes and linens in drawers.
GET THREE WRITTEN IN-HOME ESTIMATES.
Be wary of phone or internet estimates. Show the mover everything that will be moved, including items in attics, basements, garages, storage areas, sheds, etc. Typically two of the estimates will be very close together in price, weight, and service. Select one of those two estimates. The other bid will be very high or low. Avoid that carrier.
OBTAIN AND READ
the three “pre-move” required documents from your carrier. These documents include: Your Rights and Responsibilities and Ready to Move brochures, and information on the arbitration program that the carrier participates in. These documents are all required for every interstate shipment.
AVOID LARGE DOWN PAYMENTS.
Be wary of carriers seeking large down payments to hold dates or to reserve service.
If you do not understand something, ask. The moving business is complex and has its own language. If you aren’t satisfied with the answers to your questions or if the carrier hesitates when you ask for clarification, talk to another carrier.
PLAN OFF-PEAK MOVE
Plan an Off-Peak Season Move (when possible). June to September is the high season. If you can avoid moving during those months, you will likely receive better service. If you must move during the high season, move mid-month, mid-week, and avoid the end of the month.
BE REACHABLE BY PHONE
Make sure the carrier is able to reach you by phone during your move. This can save time and storage costs if the driver is ready to deliver and you ready to receive the shipment. Be sure to have the driver’s full name, id and truck number to allow for fast and easy communication.
TAKE VALUABLES WITH YOU
Valuables, such as cash, coins, jewelry, photographs, and important papers should be taken with you or sent ahead. Be sure to use a traceable service, such as FedEx and United Parcel Service.
SEPARATE PERSONAL TRAVEL ITEMS
The items traveling with you, such as clothes and papers, should be put in one place or in the vehicle you are taking with you. Avoid having those items loaded on the truck and having to find them later.
TRY TO RELAX
No matter how prepared you are things occasionally go wrong. Moving is one of the most stressful times in your life. Take a deep breath, be patient, and get a good night’s sleep before moving day.
USE AN AMSA MOVER
Make sure your mover is a member of the American Moving and Storage Association. Visit AMSA’s consumer website: www.moving.org and also visit the Department of Transportation’s web site: www.protectyourmove.org.